Description
Included in PrimeCare
Hardware Coverage
PrimeCare covers your device against manufacturing defects, ensuring peace of mind when you need it most. Need advanced hardware replacement? Choose PrimeCare+ and we’ll ship you a replacement device before you send us the defective unit to minimize any connectivity downtime.
InControl 2
Enable InControl, Peplink’s very own SD-WAN management cloud, with a PrimeCare subscription. Use it to build and push complex network topologies to devices in minutes. Review the health of your network and remotely make configuration changes as needed. Other functions include Zero Touch Configurations and firmware updates in bulk. Standardize VLAN, SSID, firewall, and outbound policies. For access control and energy efficiency, apply schedules to SSID, Wi-Fi radios, and SD-Switch PoE ports.
Software Support
Standard PrimeCare offers 8×5 support, giving you direct access to our support team. Prefer 24×7 support? Choose PrimeCare+ for around-the-clock assistance.
SpeedFusion Connect
SpeedFusion Connect offers connectivity resilience by seamlessly filling in outages with cellular. No more outages and unstable connectivity with SpeedFusion Connect.
SpeedFusion Licenses
PrimeCare enables full SpeedFusion capabilities (Bonding, Smoothing, Hot Failover), opening up deployment possibilities for applicable PrimeCare devices.
FusionHub License
PrimeCare is designed to scale and does not count towards FusionHub peer limits. Use as many PrimeCare devices with FusionHub as needed at no extra licensing cost.
InTouch
Remotely manage your devices with Peplink’s zero-touch remote network management solution, eliminating the need for traditional expensive OOBM or VPN licensing and infrastructure overheads.
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